Are there limits on the amount of e-mail I can send or receive?
Currently, Web-ster has a 15 MB limit, including attachments, on sent or received e-mails.
What is spam?
Spam is unsolicited junk e-mail.
I received an e-mail from someone I don't know. How is that possible?
E-mail received from promoters of products and solicitors is called spam. When you use your e-mail to purchase products or list your e-mail in news groups, "spammers" can sometimes get access to your e-mail address. They then use it to send you spam. Sometimes these e-mails have attachments that contain viruses, which can "infect" your computer if you open the attachments.
How can I prevent spam e-mail?
Web-ster provides spam filtering built-in to the email server. You can set the filtering levels according to the amount of protection you want. To find out more about spam and the spam filtering go to the Spam Tutorial.
Be sure to use care when posting your e-mail address to Web sites where it can be accessed by sources looking for e-mail addresses for their spam lists.
What is header forging?
Every e-mail message consists of two parts, the body and the header. The header can be thought of as the envelope of the message, containing the address of the sender, the recipient, the subject, and other information. The body contains the actual text of the message as well as any attachments.
Your e-mail program usually displays the following header information:
- From: - The sender's name and email address
- To: - The recipient's name and email address
- Date: - The date when the message was sent
- Subject: - The subject line
Unethical advertisers and solicitors are able to conceal the source of their messages by a technique called header forging (also known as relaying). This process deflects complaints about the spam e-mail to an innocent relay site, rather than the spammer's own Internet Service Provider (ISP). Spammers use this method to avoid losing their accounts and to evade e-mail filters.
How do I add an additional e-mail account to my computer?
Most e-mail programs allow you to set up multiple e-mail accounts. If you are using Outlook Express or Netscape Messenger, please select the related link below and refer to the instructions provided:
How do I save an e-mail to a different location on my computer?
To save an e-mail to another location on your computer, first open the e-mail. Open the File menu, and then select Save As. Navigate to the location you want to save your e-mail, and then click Save.
How do I attach a file to an e-mail?
To attach a file (picture, Word doc, etc.) to an e-mail, launch your e-mail program and then write the new e-mail message or open the existing e-mail you want to forward. When you are ready to attach the file to the e-mail, open the Insert menu and select File Attachment. Navigate to the location of the file you want to attach. Click the item to highlight it, and then click the Attach button to attach the file to the message. Send the e-mail. The attachment will be included in your newly created message.
What are incoming and outgoing mail servers?
An outgoing mail server is required to send an e-mail, and an incoming mail server is required in order to receive an e-mail. Outgoing mail is handled by a software program called Simple Mail Transfer Protocol (SMTP), located on the outgoing mail server. Incoming mail is processed by a program called Post Office Protocol 3 (POP3), located on the incoming mail server.
What are SMTP and POP3?
SMTP (Simple Mail Transfer Protocol) is an Internet protocol used in sending e-mails. It is usually used with another protocol, Post Office Protocol 3 (POP3), that lets you save messages in a server mailbox and then download them periodically from the incoming mail server. Simply put, e-mail programs use SMTP for sending e-mail and POP3 for receiving e-mail.