Web-ster Support

Technical Specifications

This document is a technical reference for connecting to and using Web-ster services.

Mail & News

Incoming and Outgoing Mail Server mail.web-ster.com
Username Format Full E-Mail Address
Example: jdoe@web-ster.com
News Server news.web-ster.com

Dial-Up Numbers

Canby/Portland 503-263-4593
Redland/Oregon City 503-631-8638
Gervais/Salem 503-792-5801
St. Paul 503-633-5600
Mt. Angel 503-845-1010
U.S.A. Wide Click Here

DNS Servers

Primary ns1.web-ster.com
Secondary ns2.web-ster.com

Web Space and FTP

FTP Server ftp.web-ster.com
Web Space http://www.web-ster.com/username
Example: http://www.web-ster.com/jdoe

Note:To activate your Web space, please call customer service at 503-266-8111.

DSL Information

DSL Mode

All DSL equipment provided by Web-ster is preconfigured and does not require any additional setup.*

*DSL modems are delivered in bridged mode.

Network Notes

DHCP/

Option 82

Web-ster uses Option 82 of the DHCP protocol. Please release IP addresses before switching the network connection to a device with a different MAC address.

Note: This is only required when switching the network connection without shutting the original device down properly, or when the device does not automatically release IP addresses on shutdown.

NetBIOS Ports In order to protect our customers from virus attacks that come from outside the Web-ster network, Web-ster filters all NetBIOS ports (135-139 and 445) coming in from and going out to the Internet.

Port 25/

SMTP

In order to prevent computers infected with viruses from sending out unsolicited e-mails and furthering virus propagation, Web-ster filters port 25 going out to the Internet.

Note: If you have a business that requires one of the ports listed above, please call Customer Service at 503-266-8111 and ask to speak to a representative about adding a static IP address to your account.