Web-ster Support

DSL

Best Data 500

Before You Start

  1. To prevent the DSL modem from overheating, place it in an open location. Do not place items on top of the modem.
  2. Make sure the power source is within 6 feet of the modem. It is recommended that you plug the modem’s power source into a surge protector.
  3. The telephone cable that connects the modem to the wall jack must not be longer than 12 feet.

Step 1 – Install the Microfilter

  1. Turn off your computer.
  2. Plug the microfilter into each phone jack in your residence or business. Plug your telephone line into the port labeled Phone on the microfilter.

Diagram of how to use a DSL microfilter.

Step 2 – Connect Hardware

Step A

Plug the electrical adapter from the wall outlet or surge protector into the modem, and then flip the toggle switch on the back of the modem to On. The Power light on the front of the DSL modem should illuminate.

Modem power light

Step B

Find the port on your computer that the Ethernet cable plugs into. Connect the Ethernet cable from the computer to the port labeled LAN on the modem.

Diagram indicating where cables are plugged in on the modem.

Step C

Connect the cable from the microfilter in the phone jack to the port labeled ADSL on the modem. Turn on the modem, and then turn on your computer. Check the modem to see that all three lights are illuminated. If they are not, try troubleshooting.

Diagram depicting where cables are connected to other equipment.

Step 3 – Verify DSL Connection

After you have verified your modem's installation and turned on your computer, follow steps A through D.

Step A

From the Desktop, open the Start menu and select Run.

Screen shot of the Windows Start menu with run selected.

Step B

In the Open field, type command and then press Enter.

Internet Control Center Icon

Step C

A flashing cursor appears in the MS prompt window.

If you are a Windows Me, Windows 2000, or Windows XP user, please type ipconfig/ renew and then press Enter.

If you are a Windows 98 user, please type ipconfig/ renew_all and then press Enter.

Screen shot of the command prompt.

Step D

If you see an IP address that begins with 65……….,you areready to install the Web-ster software.

Screen shot of IPConfig

If the IP address displayed begins with 169……, your computer has not received its own IP address from Web-ster. Please complete steps 1 through 3 (above) and verify that the modem’s ENET light is solidly illuminated.